COVID-19 Update


With everything that is changing around us in these challenging times, you can rely on us to put your needs at the heart of everything we do. As circumstances require you and your loved ones to spend more time at home, we remain committed to supporting you with the best available programming, to keep you and your family entertained and informed. As we all adjust to new ways of living, you can trust us to be your constant companion wherever you are.

 

In light of the disruptions to the school year in some markets, we are working to give you access to the best available educational content, to help keep young minds stimulated and engaged.

 

We will provide you with broad access to credible information at this time, by making news channels more widely available across the continent. We have been in constant communication with health authorities such as the World Health Organisation, and we will be rolling out an Africa-wide public service announcement on Covid-19. It is important that all of us take heed of the announcements and advice from trusted experts so that we can look after our own health and that of our loved ones.

 

From today:

 

  • Stay In the Know

To ensure that we provide you with broad access to credible information at this time, we are making news channels more widely available in our markets.  From today we have included CNN (channel 401), Euronews (channel 414), BBC Word News (channel 400), Aljazeera (channel 406) and Africanews (channel 417), as well as the many other local DStv news channels in markets. GOtv customers will also get the brand-new channel Africanews (channel 47) available on GOtv Max and Jolli. While BBC News (channel 41) and CNN (channel 42) will be open to GOtv Max, Jolli and Confam customers.

 

  • For the Kids

We are making revision accessible for lessons from our educational channel Mindset (DStv Channel 319) available on catch up; while also adding educational channels Da Vinci (DStv 318 and GOtv 66) until the end of May to help keep young minds stimulated and engaged. PBS packed with thrilling content opens to DStv Access (DStv Channel 313) and GOtv Jolli (GOtv Channel 65).

 

 

  • Re-live Sports

As you are aware, live sport is massively impacted; we have acquired the best award-winning sport documentaries from around the globe and produced thematic channels for you to relive the greatest sporting moments of all time. In addition, we have opened SS1 to DStv Compact plus and Compact, this channel will thrill customers with past sport stories that have created some of sports most magical moments. Also opened is SS7 which will showcase Motorsport action to DStv Access. While GOtv customers will have access to GOtv Select 4 opened to compact customers to Re-Live the Premier league. GOtv Select 5 which will showcase past WWE content will also be opened to Compact and Family customers.

 

 

Customer care 

We care for our staff and during this time we have encouraged those that are able to work from home to do so. This means that you may experience a delay in our ability to service you. However, we have a number of self-service and online platforms available, and we will do our best to sort out any issues you may have, timeously.

 

How to set up for the next few weeks? CUSTOMISE FOR YOUR MARKET

 

 

 

Schedule changes

These unusual circumstances have impacted a number of sports, film and production crews globally, as they are not able to continue working. We will keep you updated in the coming days and weeks as to programme schedules and changes on www.dstv.com and  https://eazy.gotvafrica.com/

 

Thank you for your continued and valued support over this time.

 

Stay safe

 

Calvo Mawela